What is change failure rate and what to look for?
For today’s article I’ll talk a little about change failure rate and what it might mean to your organization. I cover it ever so briefly in the DORA metrics article I posted a while back. I’ll go a bit more in depth here today. What is change failure rate? Change failure rate is a metric used in the software delivery process to quantify the percentage of times a change, such as a new feature, bug fix, or configuration update, results in a negative outcome, such as a degraded user experience, system outage, or rollback. This metric helps organizations understand the