mttr

Computer Desk and Monitor

How do you reduce incident resolution time? (MTTR)

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A while back I spoke about what is MTTR and MTTD and why they matter in software delivery or at an organization. Today I’ll go in a bit more in depth and talk about how to reduce incident resolution time at your company. First, I’ll go into some general basics but this article assumes you already understand MTTR and are able to measure it. If you aren’t there yet, I can write another article or read my previous one to get an idea. Let’s get into it! How do you reduce MTTR? (mean time to resolution) Mean Time to Resolution

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Why does MTTD & MTTR matter for software delivery?

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I’m back with another article! This time i’ll talk a bit about MTTD and MTTR and why they matter and how they relate to each other. You can review some of my articles on DORA metrics, change failure rate and more on my website. First we’ll start off with MTTR and why it’s important. What is MTTR? MTTR, or Mean Time to Recovery/Repair, is a crucial metric in software delivery for several reasons: OK, so what is MTTD and why does it matter? MTTD stands for Mean Time To Detect. This is a measure of how long it takes, on

DORA Metrics: Software Delivery Performance & Adoption Challenges

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Hello all! Here with another article. One of my favourite implementations that I’ve done in my agile software delivery consulting days and where I saw a large driver of culture change. That’s DORA Metrics. I’ve also recently spoken about WIP limits and their general importance so be sure to check that out as well. Off we go. What are DORA metrics? The DevOps Research and Assessment (DORA) metrics are a set of key performance indicators (KPIs) designed to measure the effectiveness of software delivery and operational performance. Developed by experts in the field of DevOps, DORA metrics help organizations evaluate